Contact Us

We've listed a few FAQ below but if your query is not listed, please do not hesitate to contact us regarding any queries you may have about Villa Tamerza by completing the below contact form and we will respond to you as soon as possible.

EMAIL ADDRESS

info@villatamerza.co.uk

TELEPHONE NUMBER

+44(0)7720  70 55 20

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Frequently asked questions

Q: Which is the closest airport?
A: Tarbes-Lourdes is about 20-25 minutes drive from the chalet.  Pau is also very close by, but we tend to use Toulouse (about 1 1/2 - 2 hours drive) as it has frequent flights from a number of airports in the UK.
 
Q: Do I need a car to get to the villa?
A: A car is recommended to reach the villa from your port of entry into France, and also to explore the local area (although a bike is also a good way of getting around).
 
Q: How far is the nearest village/shops?
A: Our village, Pouzac, with a few local shops (boulangerie/boucherie), fuel and supermarkets is a few minutes drive (or cycle) away.  It is not really walkable as the route is along a main road.  The nearby town of Bagneres-de-Bigorre is about 5 minutes drive and there you can find everything from local shops to banks, post office, restaurants, and many other amenities.
 
Q: Is there somewhere I can hire a bike?
A: There is a good cycle-hire shop called Aneto in Beaudean, on the road to La Mongie, on the other side of Bagneres.
 
Q: Since the pool is unheated, how warm does it get?
A: The pool is usually at a swimable temperature from June to October.  The warm summers ensure that the temperature is kept comfortable in the mid to high 20 degrees C.
 
Q: Is there plenty of shade in the garden and around the pool?
A: There are many trees in the garden and the pool has a fence all around (as required by French Law).  We also have a number of large parasols available for guests' use.
 
Q: Is it possible to go fly-fishing in the local streams?
A: Fly-fishing is possible in any of the local streams, including the Adour which runs close by the chalet.  Further information and details of permit requirements are available at http://www.federationpeche.fr/65/index.php (NB this website is in French)
 
Q: I can't do without my iPad - is there any wifi available?
A: A free wifi connection is accessible throughout the house and garden.
 
Q: Is there a telephone?
A: There is no landline available for guests' use.  There is a mobile signal on the EE network which can be picked up by UK mobiles.
 
Q: Do I need to bring towels?
A: Bathroom towels are provided but please bring swimming towels if you wish to use the pool.
 
Q: Are there any tennis racquets at the chalet?
A: Yes, there are currently 4 tennis racquets in the basement with the garden furniture (as long as we have no McEnroe moments) which are available for guest use, plus a couple of sets of balls (bought last year).
 
Q: How do I get to the ski-ing?
A: The nearest resort is La Mongie, which is about 30 minutes by car from the chalet.  If you do not wish to drive, there is a shuttle bus from Bagneres which runs on weekends and during peak season in February/March. There is also a bus serving the resort which runs from Tarbes and Bagneres (with a request stop at Pouzac). 
 
Q: Where can I hire ski/snowboard equipment?
A: Ski, snowboard, boot, raquette and helmet hire is available from any of the shops on the road to La Mongie, as well as in La Mongie itself, right opposite the slopes.
 
Q: What about lift passes?
A: Lift passes can be bought online at http://www.n-py.com/en/winter/homepage-winter.html or at the resorts. There are many different passes available.